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Your university email account

All students are given an official university email account and are responsible for monitoring it regularly for messages from IU.

A student sits at a table with an open laptop, backpack nearby, at a community space in University Library with windows overlooking downtown Indianapolis.

Be sure to check your email

Your IU email will be used by your instructors and classmates, your academic school, and campus offices to communicate with you. In addition, official university communications, unless prohibited by law, will always be sent to this email account.

You are responsible for reading and responding to university email in a timely manner. Forgetting to monitor the account is not a valid excuse for failing to follow university instructions.

You’re expected to:

  • Check your official email account frequently
  • Ensure your account is not full, which will prevent you from receiving messages
  • Realize that certain messages may be time-critical

Forwarding your email is not recommended

We don’t recommend that you have your university email forwarded to an outside address such as Gmail. If you choose to do so, you risk missing out on important information.

The university is not responsible for any difficulties that might occur in the proper or timely transmission or access of email forwarded to any unofficial email address, or for any problems that may result.

In short, if your email forwarding fails for any reason and you don’t receive important information, you’re still responsible for knowing and taking action on the contents of those messages. It’s best to just keep your other accounts separate from your IU email account.

Other email addresses

If you’ve listed any alternative email addresses in the personal information section of One.IU, make sure you keep them up to date. They’re a great way for us to keep in touch with you when you’re no longer a student.

Sending confidential information via email

Email is not considered to be a secure medium for the transmission of confidential and/or sensitive information (see how IU classifies institutional data for more information).

IU Indianapolis

Office of the Registrar

Campus Center, Room 250
420 University Blvd

Indianapolis, IN 46202